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Copier News

William Albaugh

Recent Posts

4 Routine Maintenance Steps for Your Copier

Posted by William Albaugh on Aug 3, 2017 9:13:00 AM

Your copier is an appliance, just like a refrigerator or an air conditioner.

It needs routine maintenance to perform at its best, and some of that maintenance you can do yourself. Of course, working with a copy company known for great service is a good way to ensure all the complicated maintenance will be taken care of in a timely manner, too.

What can you be doing regularly to keep your copier in tip-top shape? Here are four steps to take to keep your copy machine running smoothly.

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Topics: Tips and Tricks, Maintenance

5 Easy Ways to Break Your Copier

Posted by William Albaugh on Jul 28, 2017 9:14:00 AM

No one wants a broken copier.

Copier downtime means office downtime, and your team can’t afford to be unproductive! You might be surprised that a majority of copy service calls involve user error. Nobody means to break a copier, but there are a few things you can do to avoid accidentally causing yours harm. Here are five easy ways to ruin your copy machine.

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Topics: Troubleshooting, Maintenance

4 Questions to Ask Your Copier Tech

Posted by William Albaugh on Jul 17, 2017 9:09:00 AM

What should you be asking your copy technician? If you’re working with the right kind of copy company, your technician is an expert on your copier and many others. What should you ask your tech when you’ve got their attention to ensure your copier is efficient and functional?

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Topics: Copy Industry Secrets, Customer Service, Troubleshooting

3 Copier Issues You Can Fix Yourself

Posted by William Albaugh on Jul 13, 2017 10:19:00 AM

Your copy machine is probably the most important appliance in your office.

Few things are more debilitating than when your copier suddenly stops working, or at least stops working reliably. Even if you choose the best copier on the market, you’ll eventually have to deal with some of the inevitable issues that come with copiers. The good news is, some of the most common copier problems are things you can fix yourself.

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Topics: Tips and Tricks, Troubleshooting

"Why Do My Copies Have Streaks on Them?"

Posted by William Albaugh on Jul 5, 2017 9:55:00 AM

There’s nothing worse than hurrying to the copier for a quick print-out and realizing your copies have ugly black streaks on them.

Streaks aren’t professional!

You (probably) paid good money for your copy machine or copy lease, so you shouldn’t have to deal with streaks. Here’s a look at why your copies may be coming out smudgy, streaky, and lined.

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Topics: Tips and Tricks, Troubleshooting

How to Send Your Old Copier Back Once and For All

Posted by William Albaugh on Jun 14, 2017 10:10:00 AM

If you haven’t had a great experience with your office copy machine, you might be excited to see it go.

Maybe you’ve been stuck under a long-term copier lease for years with a lemon of a machine, or maybe you’re just ready for something with more speed and better technology. Sending back that old copier once and for all can be a cathartic experience.

But how do you do it?

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Topics: Copier Lease

Which Xerox Copier is Right for Me?

Posted by William Albaugh on Jun 6, 2017 9:22:00 AM

Xerox has an illustrious history of manufacturing superior, long-lasting copy machines.

There’s a reason USA Copiers only sells one brand of copier. Xerox machines perform better, are more durable, and need only one-third the service of other brands. It’s really a no-brainer, if you ask us.

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Topics: Copier Types

What's the "Interim Rent Fee" in Your Copier Lease?

Posted by William Albaugh on May 23, 2017 10:16:00 AM

Have you ever heard of an “interim rent fee?”

Unless you’re a contract attorney or a rental agent at a leasing office, probably not. But odds are, if you’ve ever rented any kind of equipment, you’ve paid an interim rent fee. That’s not necessarily a bad thing.

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Topics: What You Don't Know About Your Copier Lease

How to Know if Your Copier Rate Will Auto-Escalate

Posted by William Albaugh on Apr 27, 2017 9:23:00 AM

Understanding the ins and outs of your copier lease agreement is an important skill to have. Copier companies use a lot of tricks to incorporate hidden fees into copier lease agreements without clients realizing before signing - they know you won’t know the jargon and you’ll probably only skim the contract. Over time, these hidden fees add up and lead to you paying a hefty monthly bill. As if that weren’t enough to worry about, you must also be aware of auto-escalation fees that may be added into your agreement.

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Topics: Copy Industry Secrets, What You Don't Know About Your Copier Lease

What Does a Lease Cancellation Letter Look Like?

Posted by William Albaugh on Apr 20, 2017 9:42:00 AM

So, you want to cancel your copier lease? That’s no big surprise.
Most of our clients come to us because they’re (very) dissatisfied with their current copy company; either they think they’re paying too much or waiting too long for service or the machine they’re stuck with is subpar.

We’ve talked before about what you need to know concerning getting out of a copier lease. It’s not easy, but it can be done! The best strategy for getting out of your copy lease is to do it within the terms of the lease. In most cases, that means sending an official lease termination letter before the lease “auto-escalates” a few weeks or even months before it expires.

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Topics: Copier Lease